Privacy Policy

Travel Stories With Us
Last Updated: 16 June 2025

Introduction

Welcome to Travel Stories With Us. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at www.travelstorieswithus.com or use our travel services.

We respect your privacy rights and are dedicated to transparency in our data handling practices. This policy complies with applicable Indian data protection laws and international privacy standards.

About Us

Our Commitment

We are committed to safeguarding your personal information and using it responsibly to provide you with exceptional travel experiences and services.

Information We Collect

Personal Information You Provide

When you interact with our website or book our services, we may collect:

Travel Booking Information:

Full name and contact details (phone, email, address)
Travel preferences and special requirements
Passport information and travel document details
Emergency contact information
Payment information (processed securely through payment gateways)

Website Interactions:

Comments and Reviews: Name, email address, website URL (if provided), IP address, and browser details
Contact Forms: Name, email, phone number, and message content
Newsletter Subscriptions: Email address and communication preferences
Account Information: Username, password, and profile details (if applicable)

Information We Collect Automatically

Technical Information:

Device Information: Device type, operating system, browser type and version
Usage Data: Pages visited, time spent on pages, click patterns, referral sources
Location Data: IP address-based location information
Cookies and Tracking: Login sessions, preferences, and interaction data

Media Uploads:

Images and files you upload (we recommend avoiding images with embedded location/EXIF GPS data for your privacy)

How We Use Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies:

Maintain login sessions and user preferences
Remember your commenting information
Ensure website security and functionality

Analytics Cookies:

Track website usage and performance via Google Analytics
Understand user behavior and improve our services
Monitor site performance and user experience

Marketing Cookies:

Meta Pixel for advertising and remarketing
Track interactions with our content and advertisements
Personalize your experience across platforms

Cookie Consent

By using our website, you consent to our use of cookies as outlined in this policy. You can manage your cookie preferences through your browser settings, though some functionality may be limited if you disable certain cookies.

Third-Party Services and Embedded Content

Third-Party Services We Use

Analytics and Performance:

Google Analytics: Website traffic analysis and user behavior tracking
Meta Pixel: Social media advertising and audience insights
Cloudflare CDN: Content delivery and website security
Antispam Bee: Comment spam protection

Booking and Payment:

Secure payment gateways for transaction processing
Travel service providers for booking confirmation
Hotel and airline booking systems

Embedded Content

Our website may include embedded content from third-party platforms such as:

YouTube videos
Social media posts
Maps and location services
Travel booking widgets

Important: When you interact with embedded content, these third-party services may collect your data according to their own privacy policies. We recommend reviewing their privacy policies separately.

Data Hosting and International Transfers

Our Hosting Infrastructure

Primary Hosting: Our website is hosted by Hostinger in the United Kingdom
Content Delivery: Cloudflare CDN provides global content delivery and security
Data Centers: Your data may be stored in data centers located in the UK and other countries

International Data Transfers

Your personal information may be transferred to and stored in countries outside India, including:

United Kingdom (website hosting)
Countries where our service providers operate
Destinations where we book travel services on your behalf

We ensure that all international transfers comply with applicable data protection laws and that your data receives adequate protection regardless of location.

Data Security Measures

Technical Security

Encryption: All data transmission is protected with SSL/TLS encryption
Firewall Protection: Advanced firewall protection via Cloudflare
Access Controls: Restricted access to personal data on a need-to-know basis
Regular Updates: Software and security patches applied regularly

Administrative Security

Staff Training: Regular privacy and security training for our team
Data Minimization: We collect only necessary information for our services
Vendor Management: Careful selection and monitoring of third-party providers
Incident Response: Procedures in place for handling security incidents

Important Security Notice

While we implement robust security measures, no online system can be guaranteed to be 100% secure. We continuously work to improve our security practices and promptly address any identified vulnerabilities.

Data Retention Policy

How Long We Keep Your Data

Website Data:

User comments and associated metadata: 1 year
User account details: 1 year (or until account deletion)
Analytics logs: 1 year

Travel Booking Data:

Booking records: 7 years (for tax and legal compliance)
Payment information: As per payment processor policies
Travel documents: 3 years (for customer service and legal requirements)

Data Deletion

Data is automatically deleted after the retention period unless:

Legal requirements mandate longer retention
You have an active booking or ongoing travel arrangements
You request earlier deletion (subject to legal obligations)

Your Privacy Rights

Your Rights Under Indian Law

You have the following rights regarding your personal data:

Access Rights:

Request access to your personal data we hold
Receive a copy of your data in a portable format
Understand how your data is being used

Correction Rights:

Request correction of inaccurate or incomplete data
Update your personal information and preferences
Modify your communication preferences

Deletion Rights:

Request deletion of your personal data
Withdraw consent for data processing
Close your account and remove associated data

Other Rights:

Object to certain types of data processing
Request restriction of data processing
File complaints with the Data Protection Board of India (DPBI)

How to Exercise Your Rights

Contact Methods:

Email: info@travelstorieswithus.com
Phone: +91 6284 755 835
Subject Line: “Privacy Rights Request”

Information to Include:

Your full name and contact information
Specific nature of your request
Proof of identity (for security purposes)
Booking reference (if applicable)

Response Timeline: We will respond to your request within 30 days of receipt.

Children’s Privacy Protection

Our Policy on Minors

We are committed to protecting children’s privacy:

We do not knowingly collect personal information from individuals under 18 years of age
Travel bookings for minors require parental or guardian consent
If we discover we have collected data from a minor without proper consent, we will delete it immediately

Parental Rights

Parents and guardians have the right to:

Access their child’s personal information
Request correction or deletion of their child’s data
Withdraw consent for data processing

Contact us immediately at info@travelstorieswithus.com if you believe a minor has provided personal information without proper authorization.

Data Breach Response

Our Commitment to Data Security

While we implement comprehensive security measures, we recognize that data breaches can occur despite best efforts.

Breach Response Protocol

Immediate Response (within 24 hours):

Contain and assess the breach
Notify relevant authorities as required by law
Begin investigation and remediation

User Notification (within 72 hours):

Notify affected users via email and website notice
Provide clear information about the breach and its impact
Offer guidance on protective measures you can take

Ongoing Support:

Provide updates on investigation progress
Offer assistance with any concerns or questions
Implement additional security measures as needed

Marketing and Communications

How We Communicate With You

Service Communications:

Booking confirmations and travel updates
Important policy changes and service notices
Customer support responses

Marketing Communications:

Newsletter with travel tips and destination guides
Special offers and promotional content
Travel inspiration and story features

Your Communication Preferences

You can control marketing communications by:

Updating your email preferences
Unsubscribing from marketing emails
Contacting us directly to modify preferences

Note: You cannot opt out of essential service communications related to your bookings.

Updates to This Privacy Policy

How We Handle Policy Changes

Notification Process:

Email notification to registered users about significant changes
Website notice highlighting policy updates
Clear indication of what has changed

Your Options:

Review updated policy terms
Contact us with questions or concerns
Withdraw consent if you disagree with changes

Continued Use: Continued use of our website and services after policy updates indicates acceptance of the revised terms.

Version Control

This policy was last updated on 16 June 2025
Previous versions are available upon request
We maintain records of all policy changes

Contact Information

Privacy-Related Inquiries

For all privacy-related questions, concerns, or requests:

Primary Contact:

Email: info@travelstorieswithus.com
Phone: +91 6284 755 835
Business Hours: Monday to Saturday, 9:00 AM to 7:00 PM IST

Emergency Privacy Concerns:

For urgent privacy matters outside business hours
Email marked with “URGENT – Privacy Matter”
We will respond within 24 hours

Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you may contact: Data Protection Board of India (DPBI) [Contact details as per current regulations]

Travel Stories With Us – Your Privacy, Our Priority

Website: TravelStoriesWithUs.com
Last Updated: 16 June 2025