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Cancellation & Refund Policy

Travel Stories With Us – We Help To Create Yours

At TravelStoriesWithUs.com, we specialize in creating customized holiday packages tailored to your unique preferences through personal phone and email consultations. We believe in transparency and want you to understand our booking and refund terms clearly before confirming your travel plans.

Our Booking Process

How We Confirm Your Travel Package

  • Personal Consultation: All holiday packages are designed through detailed phone or email discussions
  • Custom Itinerary: We provide a comprehensive written itinerary based on your preferences and budget
  • Payment Details: Clear payment instructions and terms are shared before confirmation
  • Booking Confirmation: Your package is confirmed only after receiving payment authorization

Important Booking Information

  • Each package is uniquely crafted for your specific travel needs
  • No automated booking systems – every interaction is personal and customized
  • Written confirmation provided within 24 hours of payment
  • All terms and conditions clearly outlined in your booking confirmation

Flight Booking Policy

Our Flight Booking Approach

We prioritize offering you the most competitive prices available, which means:

  • Non-Refundable Fares: Flights are booked on non-refundable fare classes to secure the best available prices
  • Cost Savings: This approach allows us to pass significant savings directly to you
  • Booking Confirmation: All flight details confirmed before final booking

What This Means for You

  • Lower overall package costs due to competitive flight pricing
  • Flight changes subject to airline policies and fees
  • Travel insurance recommended for additional protection

Other Travel Services

Third-Party Bookings

Our comprehensive packages include various services booked through trusted partners:

  • Hotels: Accommodations selected for quality and value
  • Transfers: Airport transfers and local transportation
  • Excursions: Activities and sightseeing tours
  • Local Experiences: Cultural activities and special experiences

Cancellation Terms for Third-Party Services

  • Each service provider has their own specific cancellation policies
  • Some services may offer partial refunds or future travel credits
  • Non-refundable fees or deposits may apply and will be deducted from any refunds
  • We will clearly inform you of specific terms for each service component

Cancellation & Refund Process

How to Cancel or Modify Your Package

  1. Contact Us Immediately: Email us at info@travelstorieswithus.com with your booking reference
  2. Phone Follow-up: Call +91 6284 755 835 to discuss your cancellation
  3. Written Confirmation: We provide written confirmation of your cancellation and refund details

Refund Processing

  • Timeline: Refunds will be processed within 7-10 business days
  • Refund Method: Refunds issued to the original payment method used for booking
  • Refund Calculation: Total refund amount minus non-refundable components

Non-Refundable Components

  • Flight Tickets: Non-refundable as per airline policies and fare class selection
  • Third-Party Deposits: Any non-refundable deposits paid to hotels, activity providers, or service suppliers
  • Processing Fees: Administrative charges for booking and processing may apply

Airline Flight Changes

If Airlines Cancel or Change Your Flight

We understand that airline schedule changes can disrupt your travel plans:

  • Full Assistance: We will work directly with the airline on your behalf
  • Refund Processing: Help you secure refunds as per the airline’s specific policy
  • Alternative Options: Assist in rebooking or finding alternative flights when possible
  • Travel Credits: Help you understand and utilize airline credits or vouchers

What We Do for You

  • Act as your advocate with airline customer service
  • Provide guidance on your rights and options
  • Offer alternative solutions when possible
  • Keep you informed throughout the process

Why Choose Our Approach

Transparent Pricing

  • No hidden fees or surprise charges
  • Clear breakdown of all costs before booking
  • Honest communication about refund limitations
  • Competitive pricing through strategic booking methods

Personal Service

  • Direct access to our travel experts
  • Customized solutions for your specific situation
  • Prompt response to all queries and concerns
  • Dedicated support throughout your travel experience

Quality Assurance

  • Carefully selected service providers
  • Ongoing support during your travels
  • Quality accommodations and experiences
  • Commitment to your satisfaction

Contact Information

Get in Touch With Us

For all booking, cancellation, modification, or refund queries:

Email: info@travelstorieswithus.com
Phone: +91 6284 755 835
Business Hours: Available for consultations and support Response Time: We aim to respond to all emails within 24-48 hours

What to Include When Contacting Us

  • Your booking reference number
  • Specific details about your request
  • Preferred contact method and times
  • Any urgent travel deadlines

Important Agreement Terms

By Confirming Your Booking

When you confirm a booking with Travel Stories With Us, you acknowledge that:

  • You have read and understood this cancellation and refund policy
  • You agree to the terms and conditions outlined above
  • You understand the non-refundable nature of certain booking components
  • You accept the refund processing timeline and procedures

Our Commitment to You

  • Clear, honest communication about all policies
  • Fair treatment in accordance with our stated terms
  • Professional handling of all cancellation and refund requests
  • Ongoing support for your travel needs

Travel Stories With Us – We Help To Create Yours

Policy Last Updated: 07/07/2025
Website: TravelStoriesWithUs.com